Disney Channel Taught Jenna Ortega That Every Fan Meeting Is a Once-In-A-Lifetime Moment. Now She’s Learning When to Say No

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Jenna Ortega at the Klara and the Sun New York screening at Crosby Street Hotel

Jenna Ortega says Disney Channel taught her to treat every encounter with a fan as a potentially once-in-a-lifetime moment for that person. Years later, she’s still working out when to say no, including when someone asks for a photo and she feels unsafe.

On the Happy Sad Confused podcast, she told Josh Horowitz that the message from her childhood media training has “never left” her. Ortega starred in Disney Channel’s Stuck in the Middle from 2016 to 2018 and attended training sessions to prepare for interviews promoting the show.

She recalled being told: “Every time someone meets you, it’s probably the only time they’re ever going to interact with you, like that’s a very special moment in their lives. So just be aware of that.”

Jenna Ortega posing at an event
Jenna Ortega photographed at an event. Photo by Noam Galai / Michael Kovac / Getty Images.

Her response, with a laugh: “No pressure!”

Ortega said she’s trying to give herself permission to set limits. “And sometimes I try to give myself grace, and I’m trying to have better boundaries.” That includes deciding whether she wants to stop for a photo with an adult stranger or whether an encounter feels safe.

“Kids and things like that, of course. It is a lot though. And, again, it’s sweet. Some of the interactions are so sweet, and then some of them are a little bit more embarrassing or aggressive or mean,” she said.

“And it’s hard to know what the balance is. But you just… I do what I can.”

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Columbia Pictures' "Klara And The Sun" New York Screening
Jenna Ortega and Amy Adams share a moment together at the New York screening of “Klara and the Sun” at Crosby Street Hotel on October 19, 2026. Photo by Noam Galai / Getty Images.
Columbia Pictures' "Klara And The Sun" New York Screening
At Crosby Street Hotel on October 19, 2026, Jenna Ortega posed alone on the step-and-repeat for the “Klara and the Sun” New York screening, wearing a sheer halter gown adorned with crystals and beaded fringe. Photo by Noam Galai / Getty Images.
“Klara And The Sun” Photocall - The 21st Rome Film Festival
At Rome’s Auditorium Parco Della Musica on October 17, 2026, Jenna Ortega stepped out in a bold graphic minidress featuring a concentric-circle print for the “Klara and the Sun” photocall at the 21st Rome Film Festival. Photo by Stefania M. D’Alessandro / Getty Images.
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